20+ Years Leading Solutions in Data, Marketing, and Emerging Technology for Retail & Consumer Goods
How We Service Retail & Consumer Goods
Implementations & Migrations
Campaign Services
Creative Design
Platform Support & Managed Services
Our Key Solution Focus Areas
Slack
Tableau Next
Data 360
Marketing Cloud
Agentforce
Sales Cloud
Service Cloud
Experience Cloud
Loyalty Management
How We See the Landscape of Retail & Consumer Goods
2025 brought major pressure to the retail marketplace across supply chains, consumer sentiment, technology disruption, and more.
Economic Pressure
Tech & Innovation
Trust & Sustainability
AI is transforming the customer’s experience and expectations while also impacting internal business processes, workflows, and team structures.
Economic Pressure
AR/VR Immersive Experiences
IoT & Real-Time Data
Omnichannel & Fast Logistics
Today’s shoppers are more selective, empowered, and value-driven than ever. They expect personalized experiences, flexible fulfillment, and real value...
Control & Convenience
Personalization
Value-Consciousness
Value-Based Shopping
Trust & Social Proof
Retailers face increasing pressure from economic shifts and rising consumer expectations—but resilience is possible through agility, personalization, and trust.
Agility Wins
Personalization Builds Loyalty
Trust Drives Retention
Our Recent Innovations in Retail & Consumer Goods
LEOptical
After Agentforce was announced by Salesforce, it took us less than two months to spin up a dedicated practice. Since then, we’ve been pushing the boundaries on what is possible with AI, Agentforce, and Data360.’
Want to see what we’ve been working on? Dive into our live demo to get hands-on experience with how AI tools are changing the retail landscape
Why did we create
LEOptical?
- To explore the boundaries of what is possible with AI
- To measure how a cross-cloud agentic solution could impact human teams and customers that we support daily
- We’re always looking for a good challenge
What did we discover making
LEOptical?
- Increased opportunity for loyalty & retention
- Streamlined customer service & sales pipeline functionality
- Automated omnichannel experiences driven by Agentforce
- The sky is the limit for the customer experience. By adding Agentforce with Marketing Cloud Personalization, Marketing Cloud Engagement, Sales Cloud, Service Cloud, Data 360, and Loyalty Management, you can greatly enhance and optimize internal workflows and team efficiency
