Overview
Redcats USA is distinguished by its portfolio of well-focused catalogs including: Lane Bryant Catalog, Roaman's, Jessica London and KingSize, serving the special-size apparel market, and Chadwick's, Lerner Catalog and La Redoute serving the misses'-size apparel market. The team at Lerner Catalog shop all over to put together the best selection of hot trends while continuing to offer wardrobe basics. Customers will always find the newest look for workday thru weekend, day into evening.

The Project
The team at Lerner wanted to get answers from their members with regards to the Lerner online catalog. They asked important and direct questions such as, if their members had used a feature like their online catalog on other websites and if their members found the Online Lerner Catalog fast, easy to use, and user friendly. In return for their honest opinion members received a 20% off coupon to shop online at Lernercatalog.

ListEngage's solution
ListEngage designed a professional survey where members could voice their opinion with regards to the ease of use, speed and user friendliness of the Lerner Online Catalog. The survey was designed in such a way as to offer the 20% off coupon, which could be redeemed at lernercatalog.com upon completion of the survey. Results of the web poll were visible to the team at Lerner in real time. ListEngage created the poll with advanced security features like IP blocking and cookie blocking inbuilt into the survey. The detailed results were formatted so that they could be downloaded in CSV, Tab delimited or XML format for further analysis.